Returns & Exchanges

At American Express Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, we offer a 30-day return policy for items in their original, unopened condition.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.

2

Prepare Your Package

Carefully pack the unused beauty products in their original packaging, ensuring all seals are intact to qualify for a full refund.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it securely to the outside of your return parcel.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing